Frequently Asked Questions (FAQ) for Velmora

You can place an order by browsing our collections, selecting your preferred size and product, and completing the checkout process securely through our website.

We accept:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallet Payments
  • Cash on Delivery (if available)

Estimated delivery timelines:

  • Metro Cities: 3–5 Business Days
  • Other Cities: 5–7 Business Days
  • Remote Areas: 7–10 Business Days

Once your order is shipped, you will receive a tracking ID via email or SMS. You can also track your order through the Track Order page on our website.

Yes, we offer returns and exchanges for eligible products within 7 days of delivery. Products must be unused, unwashed, and in original packaging.

Please contact our support team within 48 hours of delivery with clear images or videos of the damaged item for quick assistance.

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