At Velmora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase products from our store.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information

Non-Personal Information

• Browser Type
• Device Information
• IP Address
• Cookies & Website Usage Data

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Improve our website and services
• Send order updates and promotional offers
• Prevent fraudulent transactions
• Enhance user experience

3. Payment Security

We use secure payment gateways to process transactions. Your payment details are encrypted and securely processed through trusted third-party payment providers. Velmora does not store your complete card or banking information on our servers.

4. Cookies Policy

Our website uses cookies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Provide a personalized shopping experience

You can disable cookies through your browser settings if you prefer.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with:

• Delivery partners
• Payment gateways
• Legal authorities when required by law

6. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security, and users share information at their own risk.

7. Third-Party Links

Our website may contain links to third-party websites. Velmora is not responsible for the privacy practices or content of those external websites.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of information
• Request deletion of your data
• Opt out of promotional emails

To make such requests, contact us using the details below.

9. Changes to This Policy

Velmora reserves the right to update or modify this Privacy Policy at any time. Changes will be updated on this page with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Velmora Support Team
Email: founder.velmora@gmail.com
Phone: +91 8700527790
Website: https://shopvelmora.in/