Welcome to Velmora. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of the Velmora website and all purchases made through our platform.

By using this website, you confirm that:

• You are at least 18 years old or using the website under parental supervision
• The information provided by you is accurate and complete
• You agree to follow all applicable laws and regulations

2. Products & Pricing

• All product descriptions, images, and prices are subject to change without prior notice.
• We make every effort to display product colors and details accurately; however, slight variations may occur due to screen settings and photography.
• Velmora reserves the right to modify or discontinue products at any time.

3. Orders & Payments

• Orders will only be confirmed after successful payment verification.
• Velmora reserves the right to cancel or refuse any order due to:
  
  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Incorrect customer information

4. Shipping & Delivery

Shipping timelines are estimated and may vary depending on location and courier services. Delays caused by logistics partners or unforeseen events are beyond our control.

Please refer to our Shipping Policy for detailed information.

5. Return & Refund

Returns and refunds are governed by our Return & Refund Policy. Customers must follow the eligibility conditions mentioned on the policy page.

6. Intellectual Property

All website content including:

• Logos
• Images
• Product designs
• Graphics
• Text content

are the property of Velmora and may not be copied, reproduced, or used without written permission.

7. User Conduct

Users must not:

• Use the website for unlawful activities
• Attempt to hack, damage, or disrupt the website
• Post false, misleading, or harmful information
• Violate any applicable laws

8. Limitation of Liability

Velmora shall not be liable for:

• Indirect or incidental damages
• Delivery delays caused by third parties
• Temporary website interruptions
• Losses arising from misuse of the website

9. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

10. Changes to Terms

Velmora reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes indicates acceptance of the revised terms.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Velmora Support Team
Email: founder.velmora@gmail.com
Phone: +91 8700527790
Website: https://shopvelmora.in/